Airline Retail Sales

Last week I was sitting with my wife in coach on a flight to Florida. As I was trying to read my copy of the National Enquirer cover article on Brad’s sixteenth remarriage proposal to Angelina, a flight attendant announced over the PA system, in great detail, the benefits of a new bank credit card the airline was promoting. Then, in order to book a ton of sales, she walked down the aisle with applications in hand, screeching out the same offer at every seat row. 

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